Statutory demand process server
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Serving a statutory demand correctly is a critical step before starting insolvency proceedings. If it’s done improperly, the debtor can challenge it and your case may be delayed or dismissed.

This guide explains how to serve a statutory demand properly, what the law requires, and what to do if the debtor avoids service.

What Is a Statutory Demand

A statutory demand is a formal demand for payment of a debt. It is often used as a precursor to:

  • Bankruptcy proceedings (for individuals)

  • Winding-up petitions (for companies)

It gives the debtor 21 days to pay (or reach an agreement), failing which insolvency action can be taken.

Who Can Serve a Statutory Demand

There is no strict legal requirement for a statutory demand to be served by a professional. It can be served by:

  • The creditor

  • A solicitor

  • A process server

However, using a professional process server is strongly recommended, especially if you may rely on the demand in court.

Methods of Serving a Statutory Demand

Personal Service. This is the most reliable method.

  • The demand is physically handed to the debtor

  • Service is usually carried out at their home or place of work

  • A certificate or statement of service is completed

What Happens After Service

Once served:

  • The debtor has 21 days to:

    • Pay the debt

    • Reach a settlement

    • Apply to set aside the demand (individuals only)

If they fail to act:

  • You may proceed with bankruptcy or winding-up action

Making an Enquiry?

Have a process serving requirement but need to discuss it first?

Submit our online enquiry form with the essential details. We will review your enquiry and contact you by email regarding any further information required.

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Existing and new clients can use our online portal to submit their instruction directly

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Common Mistakes to Avoid

  • Serving at the wrong address

  • Failing to identify the correct individual

  • Relying solely on post

  • Not keeping proper records

  • Delays after service

Any of these can weaken your position significantly.

Serving a statutory demand correctly can make the difference between successful recovery and costly delays.

We provide professional process serving across England & Wales, including:

    • Personal service

    • Urgent and same-day attendance

    • Evasive debtor handling

    • Detailed statements of service